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FAQ

Payment Methods
1,Bank Transfer
2, Paypal F&F
Noted that only FF acceptable, no goods and service, please write your whatsapp number or email, or FB name as a note on PayPal before you pay, then I will know it‘s you.
3,Transferwise
4,WesternUnion
You can do the transfer directly on Western Union official website with your debit card or credit card in some countries, or you need to go to the local Western Union agent personally and do the transfer. Please note that we can only receive USD and EUR by Western Union, so please remember to put USD or EUR only as our payout currency and the amount should match your order bill.
We take full payment before sending you QC.


QC Process
3-5 days after payment, I will provide qc videos and pics,
1, We will check the exterior for scratches.
2, Movement, low-end watch movements can be easily damaged, so we test them with a timegraph machine before shipping and leave them overnight to test for proper timing. This will give you maximum assurance that you will not receive a dead watch.


Warranty
1, We guarantee that the watch will be in perfect condition before we send it out.
2, Low-end watches are easily damaged by bumps and bruises on the road due to the instability of the movement, this is an unavoidable situation, if you receive a DEAD watch, please send a video to confirm with us within 24 hours, we will then re-arrange for a new watch or refund after confirmation.
3, If the watch is detained by customs or lost, we will resend a new watch or refund.
4, We CANNOT hold responsible for water damage as there is no way of knowing whether you submerged your watch deeper than what was recommended by us in the product description.


Shipping Methods
1, Available shipping methods are yanwen express , sf express, e packet, fedex, ups.  We will try to use fast and stable couriers such as yanwen, sf, etc. and avoid using EUB or E pcaket, which will cost nothing extra. If you choose UPS or Fedex, there will be additional costs incurred.
2, Most countries will arrive in 10-20 days, individual countries in 20-30 days.
3, Please advise the full address, name, telephone number and zip code of the country.
Warning!!! : Please double confirm your shipping address and make sure it’s correct(Street, City, State, Postal Code and Country), if package can’t deliver because of wrong one of these we don’t provide any warranty for your order and you will lose money. Hope for your understanding.


Track The Shipping
1, Most tracking info takes 2-3 days to update, If you still can’t get tracking info update after 5 days, please contact me,I’ll check it with the express company.
2, Logistics status website:  17track.net


Box and papers
1, Usually only watch will be shipped, Different prices for different grades of boxes, pls confirm with us.


Water Resistance
1, Most low-end watches are water-resistant to 3 ATM or 5 ATM, which means that you should not use them while swimming or in the sauna.

Please note:
We cannot be held responsible for water damage as there is no way of knowing whether you submerged your watch deeper than what was recommended by us in the product description.

If you want more high end watches, check out dukereps.com

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